Hotmail

unable to complete age verification

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归档帖子,发布于 2013年7月28日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月28日
Hi, i'm trying to complete age verification for my daughter's live account and every time i try i get the following error message "
 
We're unable to complete your request

Microsoft account is experiencing technical problems. Please try again later.


i tried doing this with my desktop computer, and ipad, a tablet, and two phones which one of the is a windows phone, i tried setting up a new account to complete the verification same error came up, my husband tried with his live account, same error, the error comes up after submitting credit card information to confirm i'm an adult, what else do i need to do? as far as browsers, i tried, chrome, internet explorer and firefox, i tried sending an email through the customer support link in the error message and it went to billing who directed me here. 

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