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Unable to close Hotmail account

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归档帖子，发布于 2013年11月15日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月15日
Hi,

Please can you close my Hotmail (and associated Outlook.com) account? The account has been compromised and used for fraudulent purposes. I have taken the precaution of changing the account password, but I would like to have it deleted permanently. I am no longer using the account.

I have followed the account cancellation procedure on Outlook.com, which directs me to close my Hotmail account first. This in turn tells me that I need to close my associated billing account. I don't have a billing account so I can get no further.

The issue I'm having closing the account seems similar to this person:

http://answers.microsoft.com/en-us/windowslive/forum/mail-email/delete-hotmail-account-no-billing-services/9cdbbec3-7169-451b-9ae7-bd1800d680ab

I can supply the account e-mail address and PUID, but I presume this should be done in a private message.

Many thanks.

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