Hotmail

Unable to close hotmail account

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归档帖子,发布于 2013年9月18日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月18日
I am trying to close my Hotmail account.  When I go to Account settings, close account, type in my password, it says "You need to deactivate your Hotmail account. Once you've done that, your Microsoft account will be closed automatically after a period of inactivity".  When I click the deactivate link, it then tells me "To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com."  There is no option on this page to cancel billing and when I click the Help link it keeps taking me to Xbox help.  Please assist me with closing my hotmail account, thanks

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