Windows Live Mail

Unable to ‘clean up contacts’, username or password is wrong

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归档帖子,发布于 2016年3月22日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2016年3月22日
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I have just installed the windows 10 upgrade to windows 7, and then also installed windows essentials.

I have imported my contacts from my windows xp computer via the wab file.

There are a lot of duplicates so I have clicked "clean up contacts".

Sadly, every time I try this, a window pops up saying my username or password for my Microsoft account is wrong, and the "clean up contacts" process never begins. I can assure you, neither my username or password is incorrect. Indeed if I hover over the account button, it states quite clearly that I am signed in.

How do I fix this please?

Roger

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