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unable to authorize child’s live account

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归档帖子，发布于 2013年7月20日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年7月20日
I have been trying unsuccessfully to authorize my son's live account.  Every attempt results in a payment error 'We can't authorize the payment method...'  I have tried multiple computers.  I do see pre-authorization charges hitting my card after every attempt.   When I attempt to access the billing section of my live account I get the following error:

You have been redirected to this page as a security measure. Please contact customer support services.
Correlation ID: 3d32ba12-e8a0-4d6d-8165-b9b5f8a33623
Session ID: e549eab0-8e4e-4075-83ff-0efd7fde945b

I really need to authorize his account so he can use his WP8.

Please advise.
Mike

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