问题 提问于 2013年11月3日
I am not able to access or reset my Windows live e-mail. I have been trying intermittently for the last several months. I no longer have asses to the 'recovery' email account I used I originally set up the account as I have since graduated from the university.
I have tried multiple times to fill out the form to receive a link to reset my password. Apparently, I am not including enough information or the information I am providing is incorrect. (It maybe as simple as accidentally hitting the wrong number in my birth
date.) I have called Microsoft support and they are not able to help with a resolution that will give me access to my e-mail account. (Even though I can provide identifying information.)
This e-mail account is attached X-box account so I can not even access x-box live. I have tried intermittently for the last several months to access this account. I do not want to give up. I NEED access to my account. I would sincerely appreciate any insight.
Thank you in advance!
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