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Unable to allow my step sons Live account to access anything due to US credit card requirement.

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归档帖子，发布于 2013年8月31日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年8月31日
I'm trying to allow my step son to access various things on Microsoft, every time he tries to log in it asks for me to log in and authorize which then ends up with me having to enter US credit card details.

We can't get logged in to the Xbox site and we can't get him logged into a Microsoft account in Windows 8!

We're in the UK, both accounts are set up for the UK. He was able to log in with his account before, why can he not now? 

And why do we have to go through the COPPA procedure when we have no way of doing it!?

Help! 

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