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Unable to access payment options portion of Microsoft account in order to edit expiration date of credit card.

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归档帖子,发布于 2013年8月15日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年8月15日
I was notified on August 5 that the credit card on file had expired and needed to be updated.  The account expired on August 6.  I have not been able to get into the proper place to update.  The instructions I have followed are as follows:
1.  Go to Commerce.microsoft.com
2.  Select payment options
3.  Select Edit

When I select Payment Options there is no Edit.  It asks if I want to redeem a Microsoft card towards the payment. 

Any help in getting to the proper place in the web site will be appreciated.

R. Kent Dalton

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