问题 提问于 2013年5月14日
I have the 2011 version of Office for Mac Home &Student. I've registered it and my account shows that I have it and that the product key is correct. When I try to update to get Outlook, I get the following message:
The product key is not valid. Make sure that you entered the correct key. If the key doesn't work, contact Microsoft Customer Service and Support.
How do I get around this? I have rechecked the product key and I'm sure it's correct, and yet, I still get the same error message. Clicking on the link only got me to the forum. Does anyone know how to proceed or have a number to call so I can speak to
a support person?
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