问题 提问于 2013年10月30日
I have been trying a for a while to close one of my accounts. When I click close account it comes up saying I need to cancel any paid services but I don't actually have any paid services with this account.
I have already posted a question on this website before regarding this problem, someone replied, giving me a link to a new secure form but no one has replied to me on that yet.
I have tried phoning Microsoft as well and they recommended this website but I haven't had any luck on this so far and I'm beginning to get frustrated.
Any help would be fantastic.
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