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Trying to add space to my account, but it says I’m in another country

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归档帖子,发布于 2013年8月18日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月18日
Hello, I'm trying to upgrade my SkyDrive space. I've been in contact with your techs via chats multiple times and I can't get it fixed. This seems to be my last try before I call it quits and move to another service.

I want to add another 50GB to my account for storage.

I originally started my account in the USA. Since then I have moved to Europe and now I'm living in Spain. I have updated my account information on this page: https://account.live.com/

From there everything is correct, reflecting my correct address in Spain. 

I then go to https://skydrive.live.com/options/Upgrade#sc=picol to upgrade my account and it shows that I am in the USA and doesn't allow me to change the address or information. I can't select another country. Normally I would say Oh well and just sign up, but it also asks for my cell phone number from the US but that number is also disconnected. 

I'd like to sign up for the extra storage space. I've been in contact with your tech support multiple times and they said this is the place I need to fill out a question here.

To summarize: 
I have a US account, since then I moved to Europe. I changed my account and it still shows I'm in the US when I try to pay for extra storage space. How can we fix this? 

Thanks in advance :) I look forward to working with you to fix this issue. 

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