Trying to access my hotmail account for the past week. PLEASE HELP – I am emailing from my fiancée’s account.

My hotmail account is *** Email address is removed for privacy ***.

I really need access to this account as I have some very imporatnt information which I need to

When I tried to log into my hotmail account last week it told me there was a sercuity issue and I couldn't log in. It then said I had to re-set my passwod but the number that was gven there was my opld telephone number.  I procedded to prove m account ownership and got the following information from microsoft.

We've received the recovery request for your Microsoft account *** Email address is removed for privacy ***. Your issue number is: 116133389

What's next?

We'll review the answers you submitted and send you an update soon. Please note that it can take up to 24 hours for us to get back to you. If we are able to verify you as the account owner, you will receive a link to reset your password to regain access to your account.

Thank you for your patience. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

Thank you,

Microsoft Support Team

Then I received the confirmation email

Congratulations!

We have confirmed that you are the owner of *** Email address is removed for privacy ***. An additional email with a link to reset your password has been sent to this email address.

Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.

Don’t get locked out again

Once you access your account, we highly recommend you update your password reset information with a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.

Thank you!

Microsoft Support Team

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA

Account recovery request 116133389 is now closed. Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

Then I received the link below but when I clicked on the link it said it was no longer active

id you request a password reset for the Microsoft account (*** Email address is removed for privacy ***)?

If you requested this password reset, go here:
https://account.live.com/password/resetconfirm?otc=*Cq3o5tgYEKaeJ1DiRg8j*nQxKUcdvcVyEnZiZD7T0Xu8UJ9nUQhx!H1f6HkD1AY7nEnW3BI4GACvpJqurlrQ3fU$&mn=power_house71%40hotmail.com&cxt=Default

If you didn't make this request, use this link to cancel it:
https://account.live.com/password/resetcancel?otc=*Cq3o5tgYEKaeJ1DiRg8j*nQxKUcdvcVyEnZiZD7T0Xu8UJ9nUQhx!H1f6HkD1AY7nEnW3BI4GACvpJqurlrQ3fU$&mn=power_house71%40hotmail.com&cxt=Default

Thanks,
The Microsoft account team

I'm not sure what I should do next.

Please advise.

Thanks