Hotmail

Trouble signing in to live.com

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归档帖子,发布于 2013年10月19日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月19日
I can sign in initially to Live services, but after that when I need to verify that I am myself (I want to manage my payment options, specifically) and I enter my sign-in info it just kinda reloads the sign-in page, completely empty and void of even an error message (like, say, "wrong user id/password) I've tried resetting my password, that did not work. It's probably also worth noting that I was previously included in a family plan where I was not the leader until a few days ago.

Running Windows 8.1, tried with multiple browsers (Firefox, Chrome, IE, Maxthon) Full system scan says clean with avast! and AVG, 16GB RAM, 4th gen i7 Processor

Any help would be greatly appreciated, thank you.

(And forgive me for putting this in the wrong section, I could not find a section to fit it)

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