Greetings!
I have a older laptop running Windows Live Mail (WLM) under Windows 7. I have a new laptop running WLM under Windows 8.1. I want to transfer all my email messages and folder structure from the old laptop to the new one.
In WLM in the old laptop, I opened 'Export email' --> 'email messages' --> 'Microsoft Windows Live Mail' format --> and selected a new, empty folder on an external hard drive for a destination --> and clicked 'All folders'. It took what seemed like an appropriate time and I got a successful completion message.
In WLM in the new laptop, I opened 'Import messages' --> 'Windows Live Mail' format --> selected the same folder on the external drive --> clicked 'All folders' and clicked 'next. Instantly I got a message saying that the import was complete. When I went to WLM I found that there was a new item under 'Storage folders', but it was just some empty email folders. No email messages were imported.
I have tried this twice with the same result.
What do I need to do?
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