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归档帖子，发布于 2013年11月8日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年11月8日
Hi,

Hope you can help!

I uploaded an Excel spreadsheet in early October 2013, and have been quite happy updating via the web app along with two colleagues sharing.  However, today, when I try to access the file I get the message ...

This item might not exist or is no longer available
This item might have been deleted, expired or you might not have permission to view it. Contact the owner of this item for more information.

PANIC!  Neither I or my colleagues have deleted the file and it doesn't appear in any recycle bins so where is it?  What does it mean that it may have expired?  I wasn't aware of an expiry date being set?  Also, the reclycle bin feature doesn't seem to work as I have tested uploading and deleting files and nothing appears in the bin.  Please help.  I am reading that others have had files unknowingly expire with a loss of important files.  This is not good and if this is the case I cannot support use of Skydrive for myself or my institution.

Please advise ASAP.

Thanks,
Cheryl

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