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“The entity id conflicts with an already registered id.” message when opening a Word Document in Skydrive

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归档帖子，发布于 2013年11月6日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月6日

Hi everyone!


I'm trying to access my document, which is a Word Document, in my SkyDrive using the File Explorer and it's giving me an error. I'm using Windows 8.1.


So I can't open the document. I tried to make its Availability to Available offline but it doesn't stop syncing.

The very top document is the one I want to open but it wont because of the error. 

Can you guys help me? Thanks!

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