问题 提问于 2013年8月25日
Dear Forum Moderator,
As with a number of other Microsoft Community members, I have encountered an error when adding a new e-mail account through the Windows Live Admin Center. I have successfully added 3 accounts on our domain through the Admin Center, but in trying to add another account, the Add Member Accounts screen returns the following error message: 'That account name is not allowed for use with this service'. It would appear that the name entered is the Account Name field is not allowed for some reason.
From other Forum posts on this topic in the Microsoft Community, it would appear that this situation can only be resolved by making a change at the back-end by a Senior Support Analyst, after providing the account information through a Private Message with a Moderator. I can provide the required account details if you can kindly send a Private Message link.
As the e-mail account in question is for work purposes, and needs to be established as soon as possible, I would be grateful if this request could be escalated. I have already tried Microsoft Support on the phone without resolution.
Thank you
As with a number of other Microsoft Community members, I have encountered an error when adding a new e-mail account through the Windows Live Admin Center. I have successfully added 3 accounts on our domain through the Admin Center, but in trying to add another account, the Add Member Accounts screen returns the following error message: 'That account name is not allowed for use with this service'. It would appear that the name entered is the Account Name field is not allowed for some reason.
From other Forum posts on this topic in the Microsoft Community, it would appear that this situation can only be resolved by making a change at the back-end by a Senior Support Analyst, after providing the account information through a Private Message with a Moderator. I can provide the required account details if you can kindly send a Private Message link.
As the e-mail account in question is for work purposes, and needs to be established as soon as possible, I would be grateful if this request could be escalated. I have already tried Microsoft Support on the phone without resolution.
Thank you
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