问题 提问于 2013年9月25日
I had an issue which I posted on the forums earlier:
"So I use my email address everyday. I logged into my account and all of my contacts and emails have been deleted. I am unable to restore any of them. My emails were extremely important and I know that they are fully wiped off the system after 5 days.
It may help to mention that I was logged into my other account beforehand and then shut that address down. After re-logging into my main account, all that was there was the welcome email from microsoft. I have chatted to 3 tech support people and none
have helped. Please help."
My account was NOT inactive. NOTHING was done to my account except for me logging back in after being logged out for something around 10 minutes.
Anyway- my issue was escalated to senior support (thankfully) and my thread was closed before I could get a good reply (not very thankfully) and they provided me with a link so that I could view and write in the private messages between. This link was
fine in the morning. However, it now takes me back to my old forum status and not to the messages.
I need to reach those messages for the sake of my account.
I might add, I have tried on every internet browser I have (Chrome, firefox and IE) but to no avail.
I have 4 days left until all my emails are permanently wiped from microsoft's systems, so please help me!
Edit Note~ I have been able to get my contacts back. My emails and their respective folders however, are still missing.
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