Hotmail

Suspended account that affects xbox live account

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归档帖子,发布于 2013年10月22日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月22日
Hi my name is Zachary, I had an email address (*** Email address is removed for privacy ***) that was hacked and then was shut down by Microsoft for sending out spam. I have tried to recover that account but was unsuccessful. My Xbox Live Account was attached to that email, and now I can not access my Xbox Live account to update it with my new email address (*** Email address is removed for privacy ***). I am unable to use XBOX live because it wants me to verify who I am, but I can not do that it asks me to verify an account that is no longer active. I have talked to Xbox Live support several times, and they are unable to help me and reffered me to here. Any help would be greatly appreciated.

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