Hotmail

Still cannot log into my account after months. Moderators extremely unhelpful as not listening to my actual errors.

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归档帖子,发布于 2013年8月11日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月11日

For months I have been trying to gain access to this account, moderators keep on locking my thread as they believe they have solved it. This is not the case.

I account was hacked months ago and I am getting the obligatory, "Your account has been temporarily blocked" Message. I cannot follow the "continue" link as it just loses connection when I do.

I have changed the password and went through the account recovery questionnaire twice, been successful and it remains blocked.

I have tried everything the moderators have told me and it has not worked at all. It is becoming increasingly frustrating as it's the account I used to have all my games and forums attached to. I would like to be able to regain access to it if anyone can understand my problem.

Thank you.

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