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Specific sender’s e-mails not syncing

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归档帖子，发布于 2013年11月4日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月4日

Hi,


I've noticed that e-mail from specific senders are not synching with my WP8 phone or Outlook 2013.  I noticed it because at outlook.com, some e-mails are showing as unread while on my phone and in Outlook, the e-mails do not appear.


The strange thing is that if I search for "Collin" on my phone and then ask for it to search MSN online, the function works, but if I search for "Collins" - the "S" on the end, the search fails with an error of "Can't connect".  Strange that the e-mails that are not synching are from a person who's surname includes "Collins"


I can see them in my inbox online, just not on any device - not Mail on Windows 8, WP8 e-mail or Outlook.


Any help would be appreciated.  Nothing is showing in the SYnc error logs in Outlook either for this contact.


Thanks


David

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