问题 提问于 2013年12月15日
Out of the blue...I launched Outlook 2011 for Mac (Like I always do) and it came back with a sign on screen...which it never does. Then it rejected my user name and password. And gave this error: Sorry, there was a problem while trying to connect to
your account. (Error code:0x80048823)
I uninstalled, reinstalled, double checked user name and password and still no go. My license is not up until next April...but perhaps I am confused. I have a key for Office 365, I tried to enter, it says it is no good. I have a Microsoft 365 account that entered, that says password/account is bad. Am I confusing to separate things? I may have bought Outlook separate from Microsoft 365..I can't recall.
What can I do?
Thanks,
NP
I uninstalled, reinstalled, double checked user name and password and still no go. My license is not up until next April...but perhaps I am confused. I have a key for Office 365, I tried to enter, it says it is no good. I have a Microsoft 365 account that entered, that says password/account is bad. Am I confusing to separate things? I may have bought Outlook separate from Microsoft 365..I can't recall.
What can I do?
Thanks,
NP
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