Hotmail

Sorry, there seems to be a problem with Outlook right now

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归档帖子,发布于 2013年10月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月1日

I just got migrated from Dogfood back to regular production. When I access "outlook.com", I get redirected to https://blu178.mail.live.com/default.aspx and get the error message: "Sorry, there seems to be a problem with Outlook right now" (screenshot)


I'm using IE11. I can still access any other Live component (like SkyDrive, Calendar, etc), but no mail. I can still access my emails using my phone, and I can also logon to other live accounts from the same machine (even same session - i.e. logoff and logon with another account)


I noticed Hotmail/Outlook.com support asks for the information below, but I don't feel like sharing my personal information in a public Community


• Affected email address
• Link where you encountering the error message
• Fiddler trace logs
• Screenshot of the exact error


what are my support options in this case?


tks


-Luis

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