Hotmail

Someone hacked my hotmail email and then instagram

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归档帖子,发布于 2013年10月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月29日
Dears

I have an email (*** Email address is removed for privacy ***) which was hacked and through it my  instagram account was stolen

It has been a while me trying to get the hotmail account back, I filled forms from hotmail administration and sent an abuse complain to microsoft with messages back and forth with no results and finally a Tere named support employee sends me an email saying she will close my case,

When a person asks for support it means they need help not attitude, its a shame when it comes from support employee of one of the biggest corporations on the internet. One of my friends helped me to to come here and mention my problem

This was Tere from microsoft answer

"As previously stated, the Microsoft Account Public Moderators can best address your concern. Due to this reason I am closing your case, and any future requests for this issue will not be responded to."

Anyways, I am desperate to get my account back, how do I get my account back? how do sue who ever did it?

Is there a way I can get it back?

This is the email subject  Re: SRX1220819099ID - Fwd: Someone hacked my account!

Awaiting your support with thanks

Regards

Mohammed

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