问题 提问于 2013年7月26日
So my Xbox live account was suspended over a year ago, and I didn't start using it again until one month ago, and I made Microsoft point purchases with no problem, but now I can't. Whenever I try to purchase Microsoft points, I get an error message
of to try again later. I even went to go buy the prepaid Microsoft points, and I put in the code, and it said that it had added 2400 Microsoft points to my account, which I thought really worked, and then when I went to go check my balance of Microsoft points,
it says I have "0" Microsoft points. I even tried putting the code in again to see if it didn't go through and it tells me "This code has already been used." I thought I would have had the Microsoft points, but it didn't even add them, so now I can't use my
card or any payment method to purchase Microsoft points, and even when I purchase a Microsoft points prepaid card, it tells me it added, but didn't. I want to know why I'm not allowed to purchase Microsoft points in any way.
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