Hotmail

slideshow not working in outlook

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归档帖子,发布于 2013年11月6日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月6日

I cannot use the slideshow function to view pictures in an email because I get a pop up window to install Silverlight. I go through that process and eventually a window says that a newer version of Silverlight is already installed and does not give any options other than closing the window. this is something that has just started to happen in the last couple of days.

 

so i uninstalled silverlight and deleted temporary flies , tried to view slideshow again, got the popup to install silverlight which i did.

 

restarted pc, tried to view slideshow but again got popup to install silverlight. tried to install but got message saying same version already installed.

 

dont know what to do to fix it know.

 

problem is on 2 different email accounts (including this one) on pc using windows vista home basic

 

tried to view slideshow on same email accounts on different pc using windows 7 home premium and slideshow worked

 

looks as if some changes/updates done in last couple of days that do not work in vista  

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