I have posted to a few support threads but no one from Microsoft is responding. I need help finding my pictures and figuring out what is going on with my lack of space.
On Sunday night, 9/29, I realized too late that all of my files deleted as I sync'd new pictures to the cloud. Something changed my SkyDrive sync settings and deleted all non-local files. However SkyDrive was 'nice' enough to save the empty folder structure and synch the empty folders to my pc.
All support points me to restore from the SkyDrive recycle bin within 3 days - that is today - but I only have 1 empty folder in the bin.
There is no phone support and I am directed here.
There is a confusing lack of drive space available to me.
I only have 25.5 GB remaining.
I have 7 GB Free and purchased 100 GB. That should be 107 GB even by everyday math standards.
I have thousands of missing pictures which should be 0 GB. Then there is the 15.9 GB that is being loaded from my local hard drive to the cloud.
How does that leave me with 25.5 GB? What am I paying for here?
( 7 + 100) - 15.9 = 25.5?
Are the missing files actually taking up space somewhere and can be restored?
Someone please reply.
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