SkyDrive says it’s full in the tray, but there is more space available in my account

I have about 30GB of documents and pictures to upload to SkyDrive, but the tray icon is telling me that it is full. Along with the 7GB that I received free when opening my account, I purchased another 100GB of storage, of which 101GB is available. I need to be able to upload all my files and access them from my phone and laptop. I have uninstalled and reinstalled SkyDrive twice already, but the error message keeps appearing. My secretary is able to access and upload to SkyDrive from her computer with no problems.