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Skydrive only shows 7Gb of storage days after a purchase for the 27GB upgrade

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归档帖子，发布于 2013年8月7日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年8月7日
I just verified that the user's credit card has a $10 transaction via the Microsoft online support chat. The Manage Storage page shows only 7GB of storage.   The user assumed that the upgrade was complete, because the credit card had been charged, so the user used the Mac app to sync 23Gb of data to Skydrive.  After a day or so the Mac app said the sync was complete.  HOWEVER, Skydrive.com doesn't show the data.   The user put the local sync folders in the user's root folder on the Mac during the app installation, then moved the data to the folders for syncing/uploading.  New files created on Skydrive.com do not sync to the user's local folders either.

Why does Manage storage only show 7GB and where is the data?


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Kontakta mig på 0760-464275. Hotmailen fungerar inte och vi har oundgänligt behov. Tacksam för hjälp snarast. Bästa hälsningar Hans Mårselius . mailadr. *** Email address is removed for privacy ***2013年2月26日 WLMail 2012 – storage folders – many recovered folders, some same names2014年1月2日 Used to Have 25Gb of Storage and Now Only Have 7Gb?2013年10月28日