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SkyDrive files vanished

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归档帖子,发布于 2013年9月22日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月22日

All my SkyDrive files have disappeared, I first noticed when the OneNote notebook I have pinned to my start screen went, then a spreadsheet I use pretty much daily couldn't upload, kept returning an error. This was followed by my mobudget app failing to back up. I opened my SkyDrive app to have it show me a very empty account. The manage storage tab showed 6.9 of 7 GB free (I thought I had 25GB when I signed up, but that's another issue).

I've now lost all my OneNote notebooks, some word and excel documents and all the photos I had backed up (though luckily most of these are still on my phone)

I've re-uploaded the photos I still have and so far they are still there.

Where have all my files gone and is there anyway of getting them back (I have checked the recycle bin and that is also empty)

 

Thank you

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