问题 提问于 2013年9月30日
Hi,
I see this error when I try to login to skydrive that my account has been shutdown/temporarily taken offline.When I contacted the support team, they said nothing was wrong with the content I stored and it should be a technical glitch.I tried several times
later but I still get the account shutdown error, can someone please help.It is pretty urgent.
ID : SRX1218665
Here is the reply from the support team :
Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/
Sincerely,
Richard
Online Safety Team
We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/
Sincerely,
Richard
Online Safety Team
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