Hotmail

Sister’s account hacked, unable to reset password.

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归档帖子,发布于 2013年8月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月1日
Hi,

My sister's hotmail account has been hacked and she is no longer able to login to it. We have tried resetting the password but the hacker has changed the alternate mail id/ other security info. We tried submitting the recovery form as well, but both attempts ended in a mail saying the information provided was not enough.

How can she get access to her account back? Please help since she has lots of data associated with the account.

Thanks
Sharat

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