Hotmail

Severe issues with hacked email.

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归档帖子,发布于 2013年8月18日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月18日
I've been using Live.com, but a while ago my email was hacked.  I've tried everything; the submission forms over and over to no success at all, and the recovery email isn't mine, so I can't access it.  Nothing has ever happened.  In the submission forms, I try my best, but nothing works.  I've done it well over 20 times, but its been well over 8 months since it was hacked,  I don't know how long it's been like this because I rarely use that email address.  I just want to know if there is any other way to confirm my ownership like over-the-phone.  I just really want my email back to get my messages.  I'm really desperate to get it back, but nothing is working.  I can't do anything in the forms due to the fact that I've been out of my email for well out of 8 months and I don't have any idea as to what my subjects were or who've I sent to recently.  Plus I don't own an Xbox account with a credit card.  Nothing in those forms is helpful.  I've tried everything.  I tried contacting Microsoft about this an it doesn't help.  So please help me, I really need my email back.  I used that email as a drive almost to store photos, and really want to get them back.  I really want to know if there is any other way for me to regain access to my account.

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