问题 提问于 2013年10月31日
Microsoft has made it virtually impossible to navigate my email account to do attempting to change my security information after I forgot my password. Once I was able to verify my account, I reset my password and was updating my security info as it was
no longer valid. I attempted to change my birthday and the system decided I was born in 2013 and locked me out of my account until "a parent" logged in, paid $.50 and verified me, a 31 year old man, was able to use my account which I have had for at least
15 years. Now I am not able to change my birthdate and unable to change my security info, i.e. extra email address and phone number. Sooooooo........If I do not have permission to change my info, how am I supposed to reset my account? I have found Microsoft
to be extremely unhelpful. Anyone else have any suggestions?
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