问题 提问于 2013年8月22日
Hello, I have been prompt to enter a security code within a few days or my account will be locked. While I had click on recieving the code via my mobile phone but I have no text message from Microsoft with the code.
While I had email my issue to customer support but it has been more than 24 hours and I have recieved no new information about the code (I even typed a new message in that link provided in that message confirmantion after I send it).
When will I recieved anything about the code soon? As I type this, I have 4 days left (the account will be locked at the end of the week if I don't get the code soon).
I believe my mobile phone number on my account is correct (as seen on my profile page) as the last two digits match up but the amount of * look less on that secruity info page (less then 11, the amount of digits for a mobile phone number). Is that normal?
Before you asked, I have clicked on the alternative on calling on that number instead of text but I got no call aswell.
While I had email my issue to customer support but it has been more than 24 hours and I have recieved no new information about the code (I even typed a new message in that link provided in that message confirmantion after I send it).
When will I recieved anything about the code soon? As I type this, I have 4 days left (the account will be locked at the end of the week if I don't get the code soon).
I believe my mobile phone number on my account is correct (as seen on my profile page) as the last two digits match up but the amount of * look less on that secruity info page (less then 11, the amount of digits for a mobile phone number). Is that normal?
Before you asked, I have clicked on the alternative on calling on that number instead of text but I got no call aswell.
撰写回答