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Hotmail

Security

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归档帖子，发布于 2013年9月3日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月3日

Microsoft sent me a message through my Hotmail:

 

We need to make sure you can receive a security code if you ever lose access to this account.

 

Where should we send your code ?

 

....................................................................................................................

 

They then show an e-mail address I no longer have.  Try as I might there appears to be no way I can let them know about the redundant address, even though they sent me a code to my mobile, when I gave it to them they continually try accessing the redundant address  ?

 

I even phoned them,  no help whatsoever there is no support for Hotmail and was directed to this forum.

 

In 2 days the account will be locked unless I can solve this dilemma.

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