SEARCH FUNCTION STILL NOT WORKING!!!

My Hotmail SEARCH function is STILL not working.  It has been OVER a year.  I have made REPEATED requests for help and keep getting the identical form letters with no solutions.  Several users have suggested that after Hotmail engineers "re-index" their accounts, the SEARCH function began working again.  I have repeatedly asked if this has been attempted on MY account and have specifically asked for confirmation at to exactly what has been done and/or what can be done.  I have yet to receive an actual "personalized" response and am beyond frustrated.  This problem has cost me quite a bit of time and money due to not being able to find information when I need it.  This is most definitely a problem on Hotmail's end.  I have complied with the numerous requests for added information, Fiddler Traces, Screen Shots, etc... and have spent a lot of time trying to solve this problem on my end.  IT STILL DOES NOT WORK!!  PLEASE HELP!!!!