Hotmail

Search function not working in Outlook.com

待回答 0 个回答

归档帖子,发布于 2013年8月13日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月13日

Please help,

I have a large collection of emails which contain teaching worksheets but since moving to 'Outlook.com' from Hotmail, the search never returns any results even when I specify a folder and knowing full well that there are emails with that title in that location. 

Having read other posts from people who have the same issues I have tried to follow the advice given to them but have failed to solve the problem.

So far...

I have cleared the cache

Tested account on Google Chrome and Explorer

Tried different laptops and Ipad

Deleted over 4000 emails (and still tidying folders).

I think I may need the account 're-indexed' but I can't check if the account is 'indexed' as the web version doesn't have a 'file' option to select.

I'm all out of ideas now and is hoping someone can help as this account is becoming useless to me without the valuable 'search' option.

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.