问题 提问于 2013年8月6日
The other day I received notification that my Hotmail account needed a password change. This was no problem as I've done this many times before. I recently upgraded smartphones from a Droid2 to a Samsung Galaxy Note II. I love it and have yet to have an
issue with any apps, internet usage or email.
Well, after receiving my email password change update (and changing it accordingly) I was able to log into my email through my laptop without issue. However, my SGNoteII is a different story. I noticed that after attempting to log into my hotmail through
my Note II, I kept seeing the error message, "Sign in Failed, Invalid Username/Password"
So, I entered the new password (which worked on my laptop) into the hotmail settings on my Note II and again, "Sign in Failed, Invalid Username/Password"
I took the Samsung to my local Verizon store and tech service made several attempts to log me in, but had no success. They even went as far as to try logging into their own hotmail account through the Samsung and strangely enough, it worked on the first
try.
The IT guy suggested that I may possibly have something wrong with my hotmail account and not my Samsung.
He advised me to contact Hotmail. But before I did/do that I wanted to post my issue on the message board in hopes that someone else has had a similar problem as I have and knew the solution (with positive results.)
Thank you so much
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