I need to recover email addresses and previously set up email storage folders in Live Mail. A month ago I upgraded from win 7 to 10 with no problems, in particular Live Mail worked fine. A few days ago windows consistently crashed after reaching the desk top, the offered solutions such as restore also failed and I had to re-install win 10. I had to do this a couple of times until I found the trouble which seemed to be an outdated version of my antivirus. Before upgrading to win 10 I did a file backup with the windows tool onto an external hard drive.
With the re-installation of win 10 I have lost my email addresses and the folders I had set up containing saved emails. Can you suggest how to get them back? Would they have been included in the win7 backup ? If so I do not know what the files would be called and where to find them. Thanks, David
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