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Received an odd e-mail about cancellation of service

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归档帖子，发布于 2013年8月16日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月16日
I received an e-mail titled "Confirmation of cancellation of Ad-Free Outlook.com" from MSFT *OUTLOOK.COM.  I find a few things interesting about this e-mail. First, I never requested cancellation. Second, while I have an outlook.com address, I have never paid for the service and am not sure what the could be cancelling. Lastly, the e-mail says the service "... has been cancelled on Friday, August 16, 2013.

I received this e-mail before the 16th so the tense is wrong in the sentence which makes me wonder if this is not a real MSFT e-mail. But, I guess that could be the mail server used was in an earlier time zone than me.

Anyway, I have scoured the forum to see if anyone else has received a cancellation notice for something that they never paid for or if anyone can point me to a phone number or chat option so I can talk to a real person to make sure there are no issues with my account.

Thanks.

R

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