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Re-gaining access to your outlook email address when all security features have been altered by someone else.

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归档帖子，发布于 2013年8月3日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年8月3日
Is there a way to re-gain access to an outlook email address you have had for 10+ years when all the security features on the account have been altered by someone else? I have tried the reset password link several times and have gotten the message that Microsoft was not able to verify my identity so I don't know what to do next but need my account restored as it is linked to my work email.  

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