problems with outlook.com

I'm so frustrated with Outlook.com.  Questions I've asked the Community have not been resolved, and there is no way I've found on your many websites for direct contact with customer service or a technician.  (1) First, that fourth panel on my email screen is a disaster for me.  It cuts the email reading panel in half and I have to click that thing on top to read the message; but when I go to the next message I have to do it again.  I'm perfectly willing to pay to get get rid of the ads, but your stuck with with the that panel.  And, I can't where to pay to get rid of the ads.  (2) Second, when I want to move an email into a folder, I click the "move to" feature on the menu bar.  It works only ONCE as it should.  For the second email I want to move, I click on the "move to" feature and it only "flashes."  I then have to logout of outlook and sign back in.  This goes on and on if there is more than one email that I want to move into a folder.  This upgrade from Hotmail to Outlook has been a horrible experience.  I know I can't go back to Hotmail (and would prefer not to change to another email provider), but, at this point, I don't know what to do.  I would appreciate any help or suggestions to resolve these issues.