问题 提问于 2014年12月18日
This morning I was unable to access my emails, a banner kept appearing telling me that the server needed a password. I tried my My BT password but that did not work. I contacted BT who were very helpful. They asked me to change from POP3 server to IMAP and they gave me a new password. Also told me to update Windows Live Essentials 2011 which I have done. When I click on 'Read email' the system now works but only seven emails remain in the Inbox up to 19.44 yesterday. There should be at least another 150 read and unread. Will I ever be able to retrieve those emails or are they lost forever? Incidentally I have checked all the other boxes but those emails are not there - perhaps still in POP 3 server??
Can anyone help?
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