Outlook for Mac

Problem with Outlook 2011 for Mac

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较早的帖子,发布于 2015年8月17日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2015年8月17日

I've got an odd problem whilst trying to configure a corporate (in-house, non-Office 365) Exchange mailbox with the Outlook for Mac 2011 client (latest update applied) on a Mac computer running OSX Yosemite 10.10.4.

When I go through the process of adding the Exchange account with the email address, Method (User Name & Password), User Name (DomainUser ID), and password I see the warning below:

Outlook for Mac cannot add this type of account. To access your email, open your browser, sign in to Office365 and use the Outlook Web App.

This is an in-house Exchange system so I'm not sure why it's thinking it's an Office 365 account unless this is just a generic message. I can login using the same address and password via Outlook Web App so I'm confident the password is correct.

What's odd is that I have successfully set up two or three other Exchange accounts from the same system on this client with no such problem. It only seems to be a problem with this one Exchange account. There was a special character (#) at the end of the user's password but we got them to change it, making sure there are no special characters.

Has anyone seen this before? I don't think it's a problem with the Outlook client but thought I'd try here before going to the Exchange forums.

Thanks

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