Windows Essentials

Problem with opening file in Microsoft Live Movie Maker (error 800400)

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归档帖子,发布于 2014年4月14日。 产品:Windows Essentials(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年4月14日

Hello everyone,

I allready red that some people had the same problem as me but all the suggestions did not work out for me.

That's my problem:

When I was working on my Microsoft Live Movie Maker project suddenly my computer crashed (I guess it was because of overheating). Fortunately I had just saved my file and so after a newstart of my computer I tried to open the file but Movie Maker told me, that my file is damaged and that I cannot open it anymore.

I allready asked the Microsoft Support Team twice via the support form to help me with this problem, but so far I did not get an answer. I guess my mails did not reach them... But my file is allready uploaded onto OneDrive and made public.

How can I solve my problem?

Thank you in advance!

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