Problem with dissapeard account

待回答 0 个回答提问于 2013年8月2日

归档帖子，发布于 2013年8月2日。 产品：Hotmail（已停止开发）。其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题提问于 2013年8月2日

Hello Microsoft.

I have the next problem:

When I try to recover the password from an "*** Email address is removed for privacy ***" account" appears the next message:

"The Microsoft account that you wrote, doesn´t exist"

Well, I undestand the privacy policy about "log in at least once in 365 days" I recognize I dind´t do it.

But I need to recover that account because my gamertag from xbox 360 is associated with it.

I also try another thing:

Create a new account with the same name but nowadays Hotmail page only allows next domains:

- @outlook.es

- @outlook.com

- @hotmail.es

- @hotmail.com

- @live.com

Doesn´t allow the domain @live.es

Could anybody give me a solution, please?

Thanks in advanced

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