problem accessing my hotmail account due to questionaire

I have 2 hotmail accounts one personal and the other work related.  my work related account  had a problem and i was asked to change my password, i have forgotten the new password.  every time i try to access it now i an given a questionaire to fill in but i cannot answer all the questions on it as i rarely enter anything in the subject field and i cannot remember who i recently contacted either.  the other option i get is to reset my password but can only send the new password to the inactive account "pointless".   so i still can not access my account.  is there another way to contact somebody to look into this for me.