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Primary WLID (Microsoft Account) not retrieving email from server into Outlook.com

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归档帖子,发布于 2013年8月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月1日

All has been working fine until about a week ago.  My primary WLID Microsoft account (*** Email address is removed for privacy ***)  is no longer pulling messages from the Comcast server.  I have two other emails and one alias.  The other emails are working fine.  I did log on to Comcast and the emails are still sitting there.  So for about a month now the email was not retrieved by Outlook.com, nor my Windows Phone. 

 

I was told that Microsoft needs to increase the number of devices associated with my account.  I am so frustrated. 

 

Are we unable to send/receive email from the Microsoft account?  This is the only email account that is not working.

 

From Outlook.com:

    

Microsoft account:

Melanie G (*** Email address is removed for privacy ***)
Send and receive
Details
 
Accounts you've added:
Melanie G (*** Email address is removed for privacy ***)
Send and receive
Details
Melanie G (*** Email address is removed for privacy ***)
Send and receive
Details
 
Outlook aliases
Melanie G (*** Email address is removed for privacy ***)
Send and receive
Details

 

Unfortunately, until my Microsoft Account is repaired, I am in a mess.    Of course my Windows Phone 8 does the same thing....retrieves all mail except the primary Microsoft Account (WLID).

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