我要提问
Hotmail

Please please please help me access my account

待回答 0 个回答

归档帖子，发布于 2013年8月4日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月4日

I tried to reset my password (following spam somehow being sent out from my account) on 1st August 2013.

Unfortunately my alternative email addresses were from ex-jobs and no longer valid.

So I completed the account validation form (several times now!) with AS MUCH info as possible (subjects of previous emails, email addresses sent to, folders created etc).  The account recovery request still comes back each time saying that the information submitted is insufficient. I'm in total limbo. I submitted a request for support from Microsoft support team over 48 hours ago and still have not received a response. 

PLEASE PLEASE someone help. I have flight info and important documents that I urgently need to access. I can provide the email address of the affected account if needed.

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.

e-mail account hacked and I want my account back – i’ve tried2013年7月19日 I can’t gain access to my hotmail account. There are old emails Id like to access. Please help.2013年8月28日 I can’t gain access to my hotmail account. There are old emails Id like to access. Please help.2013年8月28日